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On be.the-sub.com we offer different delivery options. The delivery options, shipping times and costs offered during checkout may differ based on your specific shipping address and the items selected.
Standard delivery takes place within 1-2 working days when ordered before 4pm on weekdays. In all cases, our partner UPS will do its best to get all orders as soon as possible delivered.
Delivery of the Products will only take place in Belgium and Luxembourg.
Individuals who receive the alcoholic drinks must be at least 18 years old. The delivery driver can request to see ID. If nobody of 18 years or older is present to receive the alcoholic drink, the delivery driver is legally permitted to refuse delivery of the alcoholic drink and/or attempt to deliver at a later stage, without being legally bound to do this.
If you order above €45 you will get free standard shipment. You are charged €5 shipping costs for orders below €45.
Please note that minimum order value in the webshop is €15.
You can cancel your order within 30 days after you receive the package. To cancel your order, you just need to let us know that you have decided to cancel and return your package without any costs. You can contact us by:
1) Phone: 080038715 (Belgium), or 80028034 (Luxembourg), or
Once we receive your cancellation our Customer Service team will contact you as soon as possible to arrange a pickup service. No shipping costs are incurred by the customer.
Please note we can only reimburse the purchase price to the bank account or credit card that was used to place the order.